About the Company :
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Cognizant off campus Drive Details 2020 :
| Company Name: | Cognizant |
| Company Website: | www.Cognizant.com |
| Position: | Process Executive |
| Degree Needed: | B.Tech/B.E/MCA |
| Batch: | 2019 -2020/Batch |
| Interview Location: | Hyderabad |
| Experience Needed: | 0 – 0Years |
| Salary: | Best in industry |
Business / Customer:
• • Connect with the customer through various channels, including chat support.
• • Effectively communicate information on products/services and/or trouble shoot issues within the specified time frames as agreed upon with the client, in a manner that is understandable by the end user/ customer.
• • Connect with the customer through various channels, including chat support.
• • Effectively communicate information on products/services and/or trouble shoot issues within the specified time frames as agreed upon with the client, in a manner that is understandable by the end user/ customer.
Also Check: Cognizant Walk-in drive
• • Create, verify and upload stock keeping units into the ERP.
• Project / Process.
• ‘• Meet process SLAs / metrics – productivity and quality targets within the established timelines.
• • Ensure process guidelines are followed and met as documented.
• • Adhere to security practices set by organization.
• • Coordinates with vendors assigned to resolve Events.
• • Manage the lifecycle of Events & communicate with Clients regarding the Events, regardless of whether the actions in response to such Events are performed by the applicable Process owner(s) of the IT Service Desk or other Processes.
• • VSG supports coordination of vendor dispatch for IT related equipment failures.
• Project / Process.
• ‘• Meet process SLAs / metrics – productivity and quality targets within the established timelines.
• • Ensure process guidelines are followed and met as documented.
• • Adhere to security practices set by organization.
• • Coordinates with vendors assigned to resolve Events.
• • Manage the lifecycle of Events & communicate with Clients regarding the Events, regardless of whether the actions in response to such Events are performed by the applicable Process owner(s) of the IT Service Desk or other Processes.
• • VSG supports coordination of vendor dispatch for IT related equipment failures.
Also Check: off campus drive in Chennai
• • Raise work orders to the appropriate issues identified and assign them to the technicians to go to the store and get them rectified.
• • Work on low priority work orders received through eforms.
• • Process predefined number of transactions as assigned and respond to data requests.
• • Raise process related issues / concerns on time with process and team leads.
• • Take responsibility to provide information accurately and also research and revert on information related to tracking of orders, shipping rates issues, delivery issues, liaison with the delivery partners on specific orders that needs clarifications.
• • Receive content for Stock keeping unit build from the Content writing team in the form of standard Template.
• • Build the Stock keeping unit in Product data base (PDB) manager based on the information provided in the standard template.
• • Work on low priority work orders received through eforms.
• • Process predefined number of transactions as assigned and respond to data requests.
• • Raise process related issues / concerns on time with process and team leads.
• • Take responsibility to provide information accurately and also research and revert on information related to tracking of orders, shipping rates issues, delivery issues, liaison with the delivery partners on specific orders that needs clarifications.
• • Receive content for Stock keeping unit build from the Content writing team in the form of standard Template.
• • Build the Stock keeping unit in Product data base (PDB) manager based on the information provided in the standard template.
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